Terms and Conditions

Last updated: January 4, 2026

This website is operated by Octopus Tech GmbH, Switzerland.
Her Next Position is a brand of Octopus Tech GmbH.

By accessing this website, purchasing a product or service, or submitting information, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website or purchase our offerings.

1. Scope and application

These Terms & Conditions apply to:

Use of the website hernextposition.com
Purchase of digital courses (Her Wealth Position, Her Career Playbook)
Purchase of strategic decision support services (Decision Brief, Decision Partnership, Intensive Sprint, 90-Day Intensive)
Participation in AI-powered intake questionnaires
Receipt of strategic reviews and related materials

They form a legally binding agreement between you and Octopus Tech GmbH.

2. Nature of services

Her Next Position provides:

Strategic decision support services
Digital educational courses and content
AI-powered structured intake questionnaires
Written strategic reviews and voice memos from Lisa Mayer

All services are educational and strategic in nature.

They do not constitute:

Financial advice or investment recommendations
Tax advice or accounting services
Legal advice or counsel
Medical or mental health advice
Coaching, therapy, or counselling
Employment guarantees or outcome promises

You remain fully responsible for your decisions and actions. Strategic reviews provide perspective and judgment based on patterns and experience, but final decisions are always yours.

3. Digital courses

When you purchase a digital course (Her Wealth Position, Her Career Playbook):

Access:

Access is granted immediately or within 24 hours of purchase
Access is personal and non-transferable
You may not share login credentials or course materials with others

License:

You receive a limited, non-exclusive, non-transferable license to access course materials for personal use only
Materials may not be shared, reproduced, distributed, or resold
You may not use course content for commercial purposes without written permission

Duration:

Unless otherwise stated, course access is provided for lifetime access OR six (6) months from the date of purchase (specify based on your business model)
If access is time-limited, it expires automatically at the end of this period
Extensions may be purchased separately if available

4. Strategic decision support services

4.1 Service structure

All strategic decision support services follow this process:

Step 1: Payment

Payment must be completed before intake begins
Payment is processed securely via Stripe

Step 2: AI-powered intake

You complete a structured questionnaire with an AI assistant (15-20 questions, approximately 20-25 minutes)
Your responses are organized into a summary for your review
You confirm the summary or request corrections

Step 3: Strategic review delivery

Lisa Mayer reviews your intake personally
You receive a written strategic review (2-3 pages) and voice memo
Delivery timelines vary by service tier (see Section 4.2)

Step 4: Follow-up access (varies by tier)

AI access for continued exploration (where included)
Monthly reviews or check-ins (Partnership, Sprint, 90-Day tiers)

4.2 Service tiers and delivery timelines

Decision Brief

Scope: One clearly defined decision
Delivery: 48-72 hours from intake completion
Includes: Written review (2-3 pages) + voice memo (5-10 min) + 2 weeks AI access
One-time engagement

Decision Partnership

Scope: Multiple decisions over time
Delivery: Monthly strategic reviews (48-72 hours each)
Includes: Unlimited AI access, 2 deep-dive reviews per month available, 48-hour response time
Billing structure: Month 1 trial (cancel anytime), Months 2-3 commitment, Month 4+ month-to-month
Cancellation: Can cancel after Month 1 or after Month 3; no refunds for current billing period

Intensive Sprint

Scope: Urgent high-stakes situation (30 days)
Delivery: Initial review within 24 hours (next business day), mid-month review, final review
Includes: 45-minute strategy call available (optional), 24-36 hour priority response
Fixed 30-day engagement, non-cancellable once started

90-Day Intensive

Scope: Major career transition (90 days)
Delivery: Initial assessment within 24 hours (next business day), 6 bi-weekly reviews
Includes: 60-minute initial call + 3 monthly calls available (optional), 24-36 hour priority response
Fixed 90-day engagement paid upfront, non-cancellable once started

4.3 Service conditions

Strategic reviews are provided:

Based on the information you submit during intake
Within the scope and format described at purchase
Using the HNP Strategic Decision Framework
At Lisa Mayer's professional judgment

We do not guarantee:

Specific outcomes or results
That you will agree with recommendations
That following recommendations will produce desired results
Employment, promotion, or compensation outcomes

You acknowledge:

Strategic reviews are opinion and judgment, not guarantees
You are responsible for verifying all information and making your own decisions
Lisa Mayer has no obligation to ongoing availability beyond the purchased service scope

4.4 Upgrades during intake

If complexity is detected during your intake, the AI assistant may offer an upgrade to a higher service tier (e.g., Brief → Partnership, Partnership → Sprint).

Upgrade process:

You will be notified of the upgrade recommendation and reason
You can accept the upgrade or continue with your original tier
If you accept, you will receive a payment link for the tier difference
Your strategic review will be delivered after upgrade payment is confirmed

Upgrade payments are non-refundable once the higher-tier service has been delivered.

5. Pricing and payment

All prices are displayed in CHF, USD, EUR, and GBP.

Prices shown at time of purchase apply to that transaction
We reserve the right to update prices at any time for future purchases
Price changes do not affect purchases already completed

Payment processing:

All payments are processed securely via Stripe
You must provide accurate billing information
Payment is due in full at the time of purchase (except monthly recurring services)

Recurring billing (Decision Partnership, if not upgraded):

Partnership is billed monthly after initial payment
Billing occurs automatically on the same day each month
You can cancel recurring billing at any time (takes effect at end of current billing period)

Failed payments:

If a recurring payment fails, access to services may be suspended
We will attempt to contact you to resolve payment issues
Access will be restored once payment is completed

6. Refund policy

6.1 Digital courses

Due to the digital nature of our courses, all sales of digital courses (Her Wealth Position, Her Career Playbook) are final.

No refunds, exchanges, or cancellations are offered once:

Access has been granted
Course content has been accessed or downloaded
Login credentials have been provided

By completing a purchase, you acknowledge and accept this policy.

6.2 Strategic decision support services

Decision Brief:

No refunds once intake has been completed and submitted to Lisa for review
If you cancel before completing intake, full refund available
If you complete intake but are dissatisfied with review quality, contact us to discuss (refunds at our discretion)

Decision Partnership:

Month 1: Cancel anytime before Month 2 billing for no further charges
Months 2-3: Commitment period, no refunds for current or remaining months in commitment
Month 4+: Cancel anytime, takes effect at end of current billing period
No refunds for partial months or months already paid

Intensive Sprint:

Non-refundable once intake has been completed and initial review delivered
Fixed 30-day engagement with defined deliverables
Cancellation not available once engagement has started

90-Day Intensive:

Non-refundable once intake has been completed and initial assessment delivered
Fixed 90-day engagement paid upfront
Cancellation not available once engagement has started

6.3 Exceptional circumstances

In exceptional circumstances (e.g., service not delivered due to our error, technical failure preventing access), we may offer:

Service re-delivery
Credit toward future services
Refund at our sole discretion

Dissatisfaction with recommendations or disagreement with strategic judgment is not grounds for refund.

7. Intake data and confidentiality

7.1 Information you provide

During the AI-powered intake process, you will be asked to share:

Professional background and career situation
Details about decisions you're facing
Organizational dynamics and relationships
Financial readiness and personal constraints

This information is used solely to provide strategic review services.

7.2 Confidentiality

We treat your intake data as confidential and will not:

Share your personal information with third parties (except service providers necessary to deliver services - see Privacy Policy)
Use your information for purposes other than providing services
Disclose your identity in case studies or examples without your explicit written consent

Anonymized insights from client situations may be used for educational content, but all identifying information will be removed.

7.3 Data retention

Intake data is retained as described in our Privacy Policy (Section 6).

You can request deletion of your intake data at any time, subject to legal retention requirements for payment records.

8. Intellectual property

All content on this website and provided through services, including:

Text, images, videos, and audio recordings
The HNP Strategic Decision Framework
Course materials, templates, and worksheets
Strategic reviews and voice memos
Website design and functionality

...is the intellectual property of Octopus Tech GmbH unless otherwise stated.

Your permitted use:

Course materials:

You may download and use course materials for personal, non-commercial use only
You may not share, reproduce, distribute, or resell course content

Strategic reviews:

Your strategic review is provided for your personal use
You may share your review with trusted advisors (e.g., spouse, mentor) for personal guidance
You may not publish, distribute, or commercially exploit your review

Website content:

You may view and navigate website content for personal use
You may not scrape, copy, or reproduce website content without permission

Prohibited actions:

You may not:

Copy, reproduce, or distribute any proprietary content
Modify, create derivative works, or reverse-engineer frameworks or materials
Use content for commercial purposes without written permission
Remove copyright or proprietary notices
Share login credentials or course access with others

Violation of intellectual property rights may result in:

Immediate termination of access
Legal action to protect our rights
Liability for damages

9. AI-powered intake assistant

Our strategic decision support services use an AI-powered intake assistant built with OpenAI's technology.

How it works:

The AI assistant asks structured questions to gather information
Your responses are processed to generate summaries
Summaries are reviewed by you before being sent to Lisa
Lisa provides all strategic judgment personally (AI does not make decisions about you)

AI limitations:

The AI assistant is a tool for information gathering, not strategic judgment
AI responses during intake are designed to facilitate the process, not provide advice
All strategic recommendations come from Lisa Mayer personally

Data processing:

Your intake data is processed by OpenAI's API
OpenAI does not use API data to train their models (per OpenAI API Terms)
See Privacy Policy for full details on data processing

10. Website use and availability

10.1 Availability

We aim to keep the website available and functional but do not guarantee:

Uninterrupted access
Error-free operation
Availability of specific features at all times
Compatibility with all devices or browsers

We may:

Update, modify, or remove website features at any time
Perform maintenance that temporarily limits access
Discontinue services with reasonable notice

10.2 Account security

If you create an account or receive login credentials:

You are responsible for maintaining confidentiality of credentials
You must notify us immediately of any unauthorized access
You are responsible for all activity under your account

10.3 Prohibited conduct

You may not:

Use the website for unlawful purposes
Attempt to hack, disrupt, or interfere with website functionality
Upload malicious code or viruses
Impersonate others or provide false information
Harass, abuse, or harm others through the website

Violation may result in immediate termination of access and legal action.

11. External links and third-party services

This website may contain links to third-party websites (e.g., Stripe payment pages, social media profiles, resource links).

We are not responsible for:

Content, accuracy, or availability of third-party sites
Privacy practices of third-party services
Terms and conditions of third-party platforms

Accessing third-party sites is at your own risk. Please review their terms and privacy policies separately.

Third-party services we use:

Stripe for payment processing
OpenAI for AI-powered intake
Google Workspace for data storage and email

Each operates under its own terms of service.

12. Limitation of liability

To the maximum extent permitted by Swiss law:

12.1 No warranties

Services and content are provided "as is" without warranties of any kind, express or implied, including:

Warranties of merchantability or fitness for a particular purpose
Warranties of accuracy, completeness, or reliability
Guarantees of specific results or outcomes

12.2 Limitation of damages

We are not liable for:

Indirect, incidental, consequential, or punitive damages
Loss of profits, revenue, or business opportunities
Career outcomes, employment decisions, or financial results
Decisions made based on strategic reviews or course content
Damages arising from use or inability to use services
Technical failures, data loss, or unauthorized access

Our total liability to you is limited to the amount you paid for the specific service or product.

12.3 Exceptions

Nothing in these Terms limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Liability that cannot be excluded under Swiss law

13. Indemnification

You agree to indemnify and hold harmless Octopus Tech GmbH, Lisa Mayer, and Her Next Position from:

Claims arising from your use of services
Violation of these Terms & Conditions
Violation of any third-party rights
Your decisions or actions based on services provided

14. Changes to terms

We may update these Terms & Conditions from time to time to reflect:

Changes in services or pricing
Legal or regulatory requirements
Improvements to clarity or accuracy

Updated Terms will be posted on this page with a new "Last Updated" date.

Material changes will be communicated via:

Email to active clients
Prominent notice on the website

Continued use of services after changes constitutes acceptance of updated Terms.

15. Termination

15.1 Your right to terminate

You may terminate services by:

Canceling recurring subscriptions (Decision Partnership)
Not renewing after service period ends
Requesting account deletion

15.2 Our right to terminate

We may suspend or terminate your access if:

You violate these Terms & Conditions
You engage in prohibited conduct
Payment fails and is not resolved
Termination is required by law

Termination does not entitle you to refunds for services already delivered.

16. Data protection

Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.

By using our services, you consent to data processing as described in the Privacy Policy.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

18. Entire agreement

These Terms & Conditions, together with the Privacy Policy, constitute the entire agreement between you and Octopus Tech GmbH regarding use of services.

They supersede any prior agreements or understandings.

19. Governing law and jurisdiction

These Terms & Conditions are governed by Swiss law.

Exclusive jurisdiction lies with the courts of Zürich, Switzerland, unless mandatory consumer protection laws provide otherwise.

If you are a consumer resident in the EU, you may also have rights under EU consumer protection regulations.

20. Contact information

For questions regarding these Terms & Conditions, contact:

Her Next Position
A brand of Octopus Tech GmbH

Email: contact@hernextposition.com
Website: hernextposition.com

By using this website or purchasing services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.